Contact Us

SHUA is located on private property and is not open to the public. Viewings are by appointment only.

SHUA is run by 2 of our trustees on a day to day basis, in their free time. One of these trustees also works full time as a midwife so please appreciate that we aren't "staffed" as you may expect. These two trustees do EVERYTHING so please be sensitive to just how incredibly busy they are when trying to get through. If your query can be dealt with by email then please use this instead (the email is run by one of our volunteers, Sally - again in her free time outside of work. She will usually respond to emails within 24 hours but please appreciate that sometimes this may not be possible - not least because she lives in Australia!)

51°, 24' and 28.4" north; 3°, 16' and 50.1" west

If you find a sick or injured animal, please take him/her to your nearest vet IMMEDIATELY. Once there, the vet can assess the cat and talk you through how to contact the RSPCA for financial help for stray / abandoned animals.

For genuine rescue emergencies only contact us on (07831) 216170. If you are unable to get through, please email us (this is usually checked at least every 24 hours and Sally can get in touch with our trustees on your behalf).

Please note that, due to lack of resources, our hands-on rescue work is usually restricted to Barry and the Vale of Glamorgan. If you have an emergency or have found a stray cat and live in Cardiff, you need to contact Catwel, the charity which serves your area, on 029 20753475. If they are unable to help then by all means get in touch with us.

If you are interested in rehoming a kitten or cat from us, please read our standard adoption questions before making contact. We will need answers to these questions before we can proceed with your application.

If at all possible, please email us your adoption or other general queries. If you do not have access to email, you can phone us on 07831 216170 but please note that we only take adoption and general queries between 10am and 4pm, Mon - Fri.

If you look after a cat or colony of cats who need to be trapped to be taken to the vets (to be neutered or for other reasons) then please note that if you live in our catchment area we can assist by loaning a trap (assuming that (i) we have one free at the time and (ii) that the trap would be set somewhere it wouldn't just be stolen) BUT the cat(s) would have to be returned to your care. We are unable to take in feral cats because we simply cannot rehome them. The Cats Protection League and RSPCA both offer vouchers to assist with the costs of neutering stray and feral cats - call their national helpline numbers and register your details to get the vouchers issued. If need any more advice or assistance with the trapping or the cost of neutering then please email us.

Note that SHUA runs an emergency rescue service; if you own a cat which you no longer want then you should contact a rehoming centre. We recommend Brincethin, the Cats Protection League rehoming centre at Bridgend. They can be contacted on 01656 724396. They operate a waiting list but once your cat is on the list, they guarantee to take him / her in. You simply phone up once a week to confirm that you still want the space.

Being pregnant is not a valid excuse for wanting to rehome your cat on health grounds. The reason cited is the risk of catching toxoplasmosis, which can be dangerous if you are pregnant. Basically, you will only catch toxoplasmosis if you ingest the faeces of a cat who has eaten raw meat containing the toxoplasma gondii parasite; so, as long as you wash your hands after cleaning the litter tray (which we would hope everyone out there does anyway!!) then there is no risk. If at all in doubt, either use disposable gloves, disposable litter trays or get another family member to clean the trays. If you are pregnant and want to rehome your cat because you no longer want it - that would be a rehoming case and we would redirect you to Brincethin (see above).

Do not be tempted to advertise your cat in the local paper etc. There really is a very active vivisection, dog-baiting and fur trade in this country and you cannot "vet" the people who respond to your advert. We network with other rescue organisations, including the big national charities, who will tell you the same thing.

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